Alternative Advantage Professional Services
Alternative Technology Group: More than just a product partner
Are you seeking innovative ways to increase margin to retain and grow your customer base? As your specialty distributor, we identify business issues that are key to your markets offering multi-vendor solutions that drive demand back through our Value Added Reseller (VAR) partners. We can help you build partnerships with your customers by providing solid business solutions: products, professional services, and sales support to help accelerate your profitability.
Why Partner with Alternative Technology Group? We drive the widespread adoption of leading edge technologies by bridging the gap between products and services to solve critical business problems and provide inventive solutions.
As a leading specialty distributor, we know how much competition you face. It’s essential to stand out from all the other resellers that serve the same market. Alternative Technology Group understands your business challenges – building market share, driving down overhead costs and creating new ways to generate margin. We help you break out from the crowded market so you can sell more product and increase transaction margin with every customer.
Our unique approach to leading edge technology distribution supports your place in the reseller market. We bridge the gap between products and services to help you solve critical business problems for your customers. The products, services and support we provide address those critical needs with multi-vendor solutions that drive demand back to you – our reseller partner.
We recently achieved Gold Certified Partner status in the Microsoft Partner Program for the 5th consecutive year including the addition of Small Business Specialist. For more information related to our technical qualifications and certifications click here.
Alternative Technology Group was recently named a 
BlueTouch Certified Partner by Blue Coat. Read the full press release. Under this agreement, we have expanded our Blue Coat support offerings to include L1 and L2 support for software as well as RMA services for hardware. These new support offerings combined with our existing engineering and training services make Alternative Technology Group your one-stop shop for all of your Blue Coat professional services needs.
Professional Services that solve business challenges
With specialty distribution targeted at Thin-client/Server based Computing, Infrastructure Edge, Virtualization, Security and Wireless markets, Alternative Technology provides Professional Services that bolster your ability to sell, support and create profit around the products you purchase through us. We boost what you can provide with as-needed services you resell to your customers:
| Service | Problem | Solution |
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Alternative Advantage Engineering Services
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VARs with limited time in training and cross technology expertise to support new technologies for their customers. |
Using our Engineering Services on an as-needed basis, resellers seamlessly augment their engineering staff to provide a broader range of technical expertise to their customers. |
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Alternative Advantage Security Services
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VARs that do not have the specialized technical expertise needed to conduct IT security and compliance analysis. |
VARs seamlessly augment their engineering, providing specific risk analysis and vulnerability assessment expertise to their customers. |
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Alternative Advantage Support Services
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VARs that need to improve their customer support but have limited time, training, and money to meet this requirement. |
24-Hour One Call Help Desk delivers cross-platform, multi-product technical support to you and your customers. |
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Alternative Advantage Education Services
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VARs that need training and want to capture revenue by providing training options to their customers to support the specific technologies purchased through Alternative Technology. |
Vendor authorized training designed for educating VAR staff and increasing profitability by repackaging training to VAR customers. |