Submit a Service Request for Novell Support

You may submit a service request without creating an account or logging in. Simply fill out the form below with as much detail as possible, click "Submit" and one of our support engineers will contact you by phone.

To contact an engineer immediately, dial one of the following phone numbers:

North America (toll free): 888-347-6305
International: 00 1 303-305-4907

Service Request Form

Contact Information

First Name*

Last/Sur Name*

Company Name*

Billing Address(speeds credit card processing)*

City, State/Province, Postal Code*

Select your Country*

Email Address*

Retype Email Address*

Phone*

Ext.

Alternate Phone Number

Please Describe the Issue

Novell Product*

Issue Summary*

Description

Note

There is no need to attach a file at this time. During the troubleshooting process, the support engineer may ask you to send additional data.

Description of Environment (i.e., Operating system,etc.)

Level of Service Needed*

Prefered Language

Finish

Click the Submit button below. You will receive a confirmation email shortly.

* Indicates a required field.

If You Submit a Service Request	Service Level You Request	Our Response Time
During your Standard Business Hours	Standard Business Hours	Within 1 hour
During your Standard Business Hours	After hours	Within 2 hours
After hours	Standard Business Hours	By 9:00AM (your local time zone) on the following business day.
After hours	After hours	Within 2 hours